At Natura Vitalis® you as a customer are our priority and it is therefore important to us that you are also well informed about shipping costs. In the following we would like to give you a short and clear description of the possible shipping methods and the associated costs.
The top priority for us for shipping is the speed of delivery and the security of your goods. Therefore we send only insured packages within Germany. Our shipping fee of 5.95 Euro includes not only the shipping of your goods, but also the packaging.
In the case of a return, you do not pay anything. We assume the entire cost for this if you use our pre-printed return label.
Domestic shipping costs:
We deliver within 1-3 business days within Germany (including nationwide insurance) using the services of DHL.
For this service, the shipping cost is a flat rate of 5.95 Euro.
Shipping costs abroad:
Austria
Insured shipping for 9.95 Euro
Europe 1 (European countries except Switzerland, Norway, Liechtenstein and Vatican)
Insured shipping for 13.95 Euro
Europe 2 (Switzerland, Norway, Liechtenstein and Vatican only)
Insured shipping for 16.95 Euro
World (All non-European countries)
Insured shipping for 39.95 Euro
Additional duties, taxes and fees apply for deliveries outside of Europe.
For more information about tariffs please visit:
http://ec.europa.eu/taxation_customs/customs/index_de.html
And regarding import taxes at:
http://auskunft.ezt-online.de/ezto/Welcome.do
Specifically for Switzerland at:
http://xtares.admin.ch
If you have any further questions regarding shipping, please feel free to contact us.
You can reach us at:
0800-6 82 22 22 (free of charge from all German networks), or send us an email to:info@naturavitalis.de